Privacy Policy

1. Introduction

Omnix Hub LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

This policy complies with the California Consumer Privacy Act (CCPA), California Civil Code Section 1798.100 et seq., and other applicable California privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, IP address
• Contact Information: Mailing address, business address
• Commercial Information: Services purchased, project details, payment information
• Professional Information: Job title, company name, business requirements
• Internet Activity: Website usage data, browser type, device information
• Communication Records: Emails, chat logs, support tickets

2.2 How We Collect Information

We collect personal information through:

• Direct interactions (forms, emails, phone calls)
• Website analytics and cookies
• Third-party services and integrations
• Business partnerships and referrals

3. How We Use Your Information

We use your personal information for the following business purposes:

• Providing and delivering our digital services
• Processing payments and managing accounts
• Communicating about projects and support
• Improving our services and website functionality
• Marketing our services (with your consent where required)
• Complying with legal obligations
• Protecting our business interests and preventing fraud

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Website hosting and maintenance
• Email marketing services
• Analytics and performance monitoring
• Customer support tools

4.2 Legal Requirements

We may disclose your information when required by law, court order, or to protect our legal rights and interests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights:

5.1 Right to Know

You have the right to request information about:

• Categories of personal information we collect
• Categories of sources from which we collect personal information
• Business purposes for collecting personal information
• Categories of third parties with whom we share personal information
• Specific pieces of personal information we have collected about you

5.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions under California law.

5.3 Right to Opt-Out

You have the right to opt-out of the sale of your personal information. Note: We do not sell personal information.

5.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

5.5 How to Exercise Your Rights

To exercise your CCPA rights, contact us at:

• Email: admin@omnixhub.org
• Phone: +1 (909) 737-1774
• Mail: 108 N ST STE N, Sacramento, CA 95816

We will verify your identity before processing your request and respond within 45 days.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate purposes

We will securely delete or anonymize your information when it is no longer needed.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your personal information may be processed and stored outside of California or the United States. We ensure appropriate safeguards are in place to protect your information during international transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• Updated "Last Modified" date on this policy

13. California Shine the Light Law

Under California Civil Code Section 1798.83, California residents have the right to request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.